Support
Email farmside@ethosagency.co for FarmSide support, listing corrections, owner help, or account requests.
Secure request form
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You can email support now while FarmSide checks the secure request channel.
Email supportDetails to include
Include the stand name, town, relevant screenshots, and what happened.
Common support topics
- Wrong stand details, duplicates, or unsafe content
- Owner tools or claim help
- Privacy concerns or account deletion requests
- Seasonal corrections, photos, and product feedback
Moderation response
Reports about unsafe, private, duplicate, or misleading stand content are checked by FarmSide. The target is to respond to new reports, owner requests, and deletion requests within 24 hours.
Account deletion
Signed-in users can start an account deletion request from the app settings. You can also email support from the address linked to your FarmSide account if you cannot access the app.