Support
Email farmside@ethosagency.co for FarmSide pilot support, listing corrections, owner help, or account requests.
Details to include
Include the stand name, town, relevant screenshots, and what happened.
Common support topics
- Wrong stand details, duplicates, or unsafe content
- Owner tools or claim help
- Privacy concerns or account deletion requests
- Seasonal corrections, photos, and pilot access
Moderation response
Reports about unsafe, private, duplicate, or misleading stand content are checked by FarmSide. During pilot operation, the target is to respond to new reports, owner requests, and deletion requests within 24 hours.
Account deletion
Signed-in users can start an account deletion request from the app settings. You can also email support from the address linked to your FarmSide account if you cannot access the app.